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eBucks, flexBucks & ePrint

eBucks, flexBucks & ePrint

eBucks is a declining balance money account but are loaded by Financial Aid or Card Services, in conjunction with your selected meal plan.  The funds start at the beginning of Summer Quarter (July) and any unused amounts roll from quarter to quarter until the end of the Spring Quarter (June). Any funds not used by then revert to the University and are non-refundable or transferrable. You can use your eBucks for payment at Socrates Café, Plato II Go, Eagles Landing or Lyceum Dining Hall.

flexBucks (formerly Eagle Dollars) is also a declining balance money account and an easy way to budget your purchases at various University eateries. The benefit is that you buy at a 10% added value rate – for example, if you buy $100 of flexBucks and get an extra $10 added to your account. Once funds are added to your Eagle Card online, you can present your card for payment at Socrates Café, Plato II Go, Eagles Landing or Lyceum Dining Hall. flexBucks roll from quarter to quarter, but do not reset each Spring Quarter. If a Bb Transaction account has not been used within 366 days, ALL funds revert to the University.

ePrint (formerly Print-Copy) funds are loaded quarterly for printing/copying at designated campus printers. Current students receive a University printing credit of $7.50 each quarter, and the funds are non-refundable, non-transferrable and can only be used for printing on campus.

CREATE YOUR ACCOUNT & ADD FUNDS

  1. Browse to Blackboard Transaction Portal. Students (and parents) log on with the student’s Bb credentials. Faculty/Staff log in with their standard LIFE credentials.
  2. Enter your 7-digit student/employee number from the back of your Eagle Card.
  3. Navigate to the “Accounts” tab, then to “flexBucks” (you may still see Eagle Dollars during the transition).
  4. Add funds using a credit/debit card. (you can also add funds using cash at the fill station, located in the Library lobby.

Account balances will be shown if there is an active relationship with the University (i.e. employed/enrolled).

CARD USE

To reduce the likelihood of unauthorized purchases from lost or stolen cards, students, faculty or staff members may not “send” their card with someone else to make a purchase with flexBucks. The cardholder can only present their own Eagle Card but may purchase food items and/or print documents for someone else. 

REFUNDS AND ERROR RESOLUTION

Refund requests or suspected errors must be made in writing to cardservices@life.edu and will be investigated and resolved in a timely manner. Approved refunds will be issued via check and mailed to the permanent address on file with the University.

The University reserves the right to notify the account holder via email on file, and close declining balance accounts that are inactive for more than one calendar year.

Refunds will only be considered if the account balance is more than $25.

Any amount owed to the University will be deducted from the available account balance before any refunds are processed. (less the University printing credit).

LOST/STOLEN CARDS

A lost or stolen Eagle Card must be reported to Card Services immediately and the cardholder must log onto Blackboard Transaction Portaland deactivate the card account to prevent unauthorized use.

If the card is found, it may be reactivated on the Bb site listed above. Card Services can only deactivate an Eagle Card if the cardholder appears in person and may only issue a replacement Eagle Card in accordance with University policy.

If a new flexBucks account is created by the cardholder, the old card balance can be transferred by Card Services.

For more info on flexBucks, eBucks or meal plans, email cardservices@life.edu.

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