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Emergency Preparedness & Response

Emergency Coordinators

Primary Emergency Coordinator

Dr. Marc Schneider
VP Operations
Office: (770) 426-2839

Secondary Emergency Coordinator

Jerome Turner Jr.
Chief of Police & Campus Safety
Office: (770) 426-2830

Emergency Contacts & Services

Emergency Response

  • Fire — Marietta Fire Department: 911
  • EMS & Ambulance: 911
  • Police — Marietta/Cobb County: 911
  • Hazardous Materials — Marietta Fire Department: 911

Campus Safety

  • Life Campus Safety Department — Emergency: 2911
  • Life University — Non-Emergency: (770) 426-2911

Hospital & Poison Control

  • Kennestone Hospital — Emergency: (770) 793-5000
  • Poison Control: (800) 222-1222

Emergency Management & Relief

  • Red Cross Emergency Relief: (404) 876-3302
  • Cobb County Emergency Management Agency: (770) 499-4567
  • Georgia Emergency Management Agency:
    (800) TRY-GEMA / (800) 879-4362
    (404) 635-7000

How Will I Be Notified of an Emergency?

Life University uses several channels to share emergency notifications:

  • SMS text messages through Rave Alert
  • ALERTUS Emergency Beacons
  • Email through Rave Alert
  • Life University website homepage banner
  • Daily LIFE Wire emails

Rave Alert is Life University’s primary emergency notification system.

Rave Alert: Emergency Notifications & FAQs

What Is Rave Alert?

Rave Alert is an emergency messaging system that sends SMS text messages directly to your cell phone and uses additional communication channels, including email and social media, when needed.

Rave Alert is used only for emergencies—not routine communications or announcements.

What Does It Cost?

Your mobile carrier may charge you to receive text messages. Any charges depend on your mobile plan.

Will My Contact Information Remain Private?

The cell phone number and email address you provide remain confidential and will not be released to others.

What If My Cell Phone Number Changes?

Update your number through the User Profile link on Life University’s EAGLENET site.

You may remove your number from the system, but doing so is not recommended.

What If I Don’t Have a Cell Phone?

Emergency notifications will also be shared through:

  • ALERTUS Emergency Beacons
  • University email
  • The Life University website homepage banner

Text messaging helps the University reach the greatest number of people in the shortest time.

Can My Family Receive Rave Alerts?

Rave Alert is intended for students, faculty and staff. However, you may enter up to three telephone numbers, using the designated home, business and cell phone fields.

What Types of Messages Will I Receive?

You will receive emergency notifications. The system is not used for routine communications or announcements.

Need Help?

For questions about Rave Alert or updating your information, contact:

Will Brooks
Communications & Marketing Manager
Phone: 678-331-4342

LiveSafe App: Stay Connected to Campus Safety

Life University provides the LiveSafe app to students, faculty and staff. It offers a quick, convenient and discreet way to communicate with LIFE Campus Safety.

How LiveSafe Supports Campus Safety

  • Communication: Connects the LIFE community with Campus Safety to improve safety and awareness.
  • Prevention: Helps identify concerns before crimes or incidents occur.
  • Collaboration: Makes it easier for the community to share information and help keep campus safe.

Report Tips

Send text, photos, video and audio directly to LIFE Campus Safety in real time. You may submit tips anonymously or chat live with a Campus Safety official.

Report concerns such as suspicious activity, theft, harassment and other safety incidents.

Emergency Options

From the Emergency Options screen, you can:

  • Call 911
  • Call LIFE Campus Safety
  • Message LIFE Campus Safety

Using these options initiates location tracking so Campus Safety can locate you and respond more quickly. You can stop location tracking at any time after placing the call.

SafeWalk

Invite your contacts to virtually escort you. They can follow your location on a map while chatting with you as you travel.

You can also offer to virtually escort someone else.

Receive Alerts

Receive important safety notifications and emergency alerts from LIFE Campus Safety.

LiveSafe App: Download & Setup

Download the App

  1. Download LiveSafe from the App Store or Google Play.
  2. Enable location services and push notifications when prompted.
  3. Sign up using your mobile phone number.
  4. Create a password and enter your name.
  5. Search for Life University to connect with the organization.
  6. Add your email under Left Menu → Settings → Profile.

Complete Your Profile

Include your mobile phone number so Campus Safety can respond more effectively to reports you submit.

Enable Push Notifications

Allow push notifications in your settings to receive important safety alerts. Campus Safety may send alerts through SMS, email and push notifications.

Enable Location Services

Location services help Campus Safety respond to incidents and emergency calls made through the app.

The app does not continuously track you. You can stop location tracking when it is used during an emergency.

Other Emergency Notification Channels

ALERTUS Emergency Beacons

Beacons are mounted in prominent locations throughout campus. They flash LED lights and sound alarms to attract the attention of building occupants.

Beacons may also display a message directing you to check your phone or email for additional information sent through Rave Alert.

Life University Website

During an incident, the Life University Communication Department may post situation updates in the homepage banner.

Visit: www.LIFE.edu

Daily LIFE Wire Emails

Daily LIFE Wire emails may announce emergencies, provide response instructions and share updates.

Fire Safety & Reporting

All fires must be reported to Campus Safety immediately, whether or not a Fire Department response is required.

Campus Safety: (770) 426-2911

Know Your Work Area

Department heads, Building Safety Representatives and supervisors must ensure employees know the locations of:

  • Fire extinguishers
  • Fire alarm pull stations
  • Emergency evacuation routes
  • Fire exits and windows, where applicable

Do not use elevators in the event of a fire.

What Should I Do If I Discover a Fire?

  1. Activate the fire alarm. If the alarm is not already sounding, pull a fire alarm station located along an exit route.
  2. Evacuate the building. Follow your evacuation route to the nearest exit. Do not use elevators.
  3. Go to your assembly area. Proceed to the building’s designated outdoor assembly area. Your Building Safety Representative can help direct you.
  4. Notify Campus Safety. Call (770) 426-2911 to report the fire.
  5. Remain outside. Stay in the assembly area until the all-clear beacon tone sounds and/or emergency personnel or Building Safety Representatives give notice.

What Should I Know About Portable Fire Extinguishers?

Portable fire extinguishers are installed in every building. Familiarize yourself with their locations and receive hands-on training.

Training assistance: Departments may contact the Facilities Department to request fire extinguisher training.

Fire Classes

ABC fire extinguishers are designed for Class A, B and C fires.

  • Class A — Ordinary combustibles: Wood, paper and textiles.
  • Class B — Flammable and combustible liquids: Cooking oil, gasoline and other solvents.
  • Class C — Energized electrical equipment: Electrical equipment or appliances.
  • Class D — Combustible metals: Metal fires that may occur in chemical laboratories. These require an extinguisher rated for the specific metal involved.

When Should I Use a Portable Fire Extinguisher?

Attempt to use a fire extinguisher only when all of the following conditions apply:

  • The fire is small and can be safely contained with an extinguisher.
  • The exit is clear, and you are not in immediate danger.
  • The proper extinguisher is readily available.

How Do I Use a Fire Extinguisher?

Remember P.A.S.S.

  • P — Pull the pin.
  • A — Aim low.
  • S — Squeeze the handle.
  • S — Sweep from side to side.

What Conditions May Require a Building Evacuation?

Conditions may include fire, a bomb threat, a hazardous materials spill, a hostile intruder or a utility failure.

Follow the instructions provided through the Emergency Notification Systems and/or Building Safety Representatives (BSRs).

What Should I Know About the Building Evacuation Plan?

  • Know your building’s evacuation plan. Refer to the Campus Evacuation Master Plan Map, page 34.
  • Locate all building exits.
  • Locate emergency equipment, including fire extinguishers, fire alarm pull stations, emergency telephones and stair chairs.
  • Know your Building Safety Representatives. These faculty and staff members are trained to take leadership roles during emergencies.
  • Know the outdoor assembly areas.
  • Assist with and participate in emergency drills.

What Should I Do If I Discover a Condition That May Require Evacuation?

  1. Reach a safe place and notify Campus Safety. Call (770) 426-2911 to report the emergency.
  2. Activate the fire alarm only if smoke or fire is present. If the alarm is not already sounding, pull a fire alarm station along an exit route.
  3. Evacuate if the alarm is sounding. Follow your evacuation route through the nearest safe exit. Do not use elevators.
  4. Go to the designated outdoor assembly area. Building Safety Representatives can help direct you.
  5. Remain outside until emergency personnel authorize re-entry. Wait for instructions from emergency personnel and/or the Emergency Notification System.

A silenced fire alarm does not mean it is safe to re-enter.

What Should I Do When I Hear a Fire Alarm or Receive an Evacuation Order?

  1. If safe, shut down hazardous experiments or procedures. Take or secure valuables, such as your wallet, purse and keys, only if it is safe to do so.
  2. Leave through the nearest safe exit or stairway. Do not use elevators.
  3. Notify Campus Safety from a safe location. Call (770) 426-2911 and provide your name, location and the nature of the emergency.
  4. Proceed to the designated assembly area. Remain there until emergency personnel authorize re-entry.
  5. Keep access clear for emergency personnel.
  6. Share critical information with responders. Describe the conditions and identify the locations of anyone who needs assistance and has not evacuated.

Building Safety Representatives & Designees

When safe and/or directed by emergency personnel, remain near building entrances and instruct others not to enter.

Keep others outside until the all-clear beacon tone sounds and/or authorized notice is given by emergency personnel or Building Safety Representatives.

How Do I Activate a Fire Alarm?

If smoke or fire is present and the alarm is not already sounding, pull a fire alarm station located along an exit route.

What If the Entire University Needs to Be Evacuated?

The Leadership Group decides whether to evacuate all or part of the University grounds. Instructions will be announced through the Emergency Notification Systems.

Immediately leave the affected area and proceed as directed to:

  • Another part of the University grounds
  • A local assembly area
  • A designated shelter

Emergency personnel are responsible for assisting people with disabilities.

What Should I Do After Evacuating a Building?

Stay in the designated assembly area until the emergency personnel in charge authorize re-entry.

Building Safety Representatives & Designees

When safe and/or directed by emergency personnel, remain near building entrances and prevent others from entering until the all-clear beacon tone sounds and/or authorized notice is given.

Will I Receive Evacuation Notices Through Rave Alert?

Rave Alert may be used to communicate evacuation instructions.

If you receive an evacuation message, follow its instructions and alert others in your area.

SEVERE WEATHER EMERGENCIES

When Campus Safety receives severe weather alerts from the National Weather Service and/or appropriate agencies, they will notify the Leadership Group. The Leadership Group will initiate notifications via Rave Alert, email, and the www.LIFE.edu website as necessary.

TORNADOES

What should I know about tornadoes?

▪ Georgia has two tornado seasons, one in the spring and one in the fall.
▪ Land-falling tropical storms and hurricanes also generate tornadoes.
▪ Tornadoes can last from a few seconds to more than one hour.
▪ A tornado’s path can be from 24 yards to more than one mile.
▪ The Fujita Scale (F-Scale) is used to measure wind speed, which is derived from actual damage caused by the storm.

What is a tornado watch?

The National Weather Service issues a tornado watch when conditions are favorable for the development of tornadoes.

What should I do during a tornado watch?

When the National Weather Service issues a tornado watch, the Campus Safety Department will initiate communication to the Leadership Group, who will then inform the community as appropriate.

▪ Continue normal activities, but have a safety plan in mind, and be ready to implement it if a warning is issued.
▪ The Leadership Group should always monitor their phones until the watch is lifted.

What is a tornado warning?

The National Weather Service issues a tornado warning when a tornado has been detected or sighted. The warning will tell you the location and movement of the severe weather along with an estimated time of expiration.

What should I do during a tornado warning?

When a tornado warning is issued by the National Weather Service for areas affecting campus, the Leadership Group will notify the University community.

What should I do during a tornado emergency?

▪ TAKE COVER: Instruct students, employees, and others in the immediate area to find a wall near the interior of the building, on the lowest level of the building, away from windows and exterior doors. Individuals should curl up in a “ball” or fetal position near the wall, place their hands over their heads and remain in that position until the severe weather passes.
▪ IF outdoors, with no shelter available, lie flat in a nearby ditch and shield your head with your arms. For a LAST RESORT, consider using a vehicle as a shelter. DO NOT get into the vehicle, but rather crawl under the vehicle and shield your head with your arms.

THUNDERSTORMS, LIGHTNING, FLOODING

What should I know about thunderstorms?

▪ Thunderstorms are a normal occurrence for Georgia and often develop with little warning.
▪ These storms can produce large amounts of rain in short periods of time, along with lots of lightning.
▪ Hazards to prepare for include wind, lightning, and flash flooding.

What should I do during a thunderstorm?

▪ SEEK shelter and avoid driving if the conditions are too dangerous to do so.
▪ AVOID windows.
▪ MONITOR the National Weather service, University website and University communications for severe thunderstorm warnings and/or tornado warnings.

What should I know about lightning?

▪ Lightning kills more people annually than all other weather hazards combined.
▪ Lightning strikes usually occur close to the rain area and are negatively charged.
▪ The most dangerous lightning is the positively charged ground strike that can occur many miles from the rain area.
▪ If you can hear thunder, you are in danger of being struck by lightning.

What should I do when I see lightning?

▪ SEEK SHELTER in a fully enclosed building or car.
▪ STAY AWAY from doors, windows, and electrical appliances.
▪ STAY OFF the phone.
▪ AVOID water (including showers, baths, and faucets), high ground, open spaces, metal objects and contact with other people, if outdoors.

What should I know about outdoor flooding?

▪ Flash flooding occurs quickly and often without warning.
▪ DO NOT attempt to drive across flooded areas.
▪ STAY AWAY from downed power lines.

What should I know about indoor flooding?

▪ If indoor flooding is detected, call Campus Safety immediately at (770) 426-2911.
▪ Stay out of the water and, IF SAFE to do so, unplug all electronics.
▪ Warn others to stay out of the water as well.

HURRICANES AND TROPICAL STORMS

What should I know about hurricanes and tropical storms?

▪ Hurricane season begins June 1 and ends November 30.
▪ When a hurricane warning is issued by the National Weather Service, the Leadership Group may authorize the University to close. Hurricane Warnings and/or closures of the University will be disseminated via the Emergency Notifications System.
▪ These storms are capable of producing a great deal of rain.
▪ There is an increased risk of tornado activity during hurricanes/tropical storms.

Tropical Depression An organized system of thunderstorms with a defined circulation and topsustained winds of less than 39 MPH

Tropical Storm An organized system of thunderstorms with a defined circulation and top sustained winds between 39-74 MPH

Tropical Storm Watch Conditions are possible in the specified area of the watch within 36 hours

Tropical Storm Warning Conditions are expected in the specified area within 24 hours

Hurricane An intense tropical weather system with a well-defined circulation and sustained wind speed of 74 MPH or higher

Hurricane Watch Conditions are possible within the specified area within 36 hours

Hurricane Warning Conditions are expected in the specified area within 24 hours

What should I do to prepare for Hurricanes and Tropical Storms?

▪ MONITOR news and weather reports.
▪ HAVE emergency supplies available in the event of utility failure.
▪ KNOW emergency response procedures.

SNOW AND ICE STORMS

Snow, ice and/or flooding can make travel to and from Life University hazardous. When potential or actual conditions develop that would make travel to and from the University hazardous, the following procedure will be followed:

When Campus Safety receives severe weather alerts from the National Weather Service and/or appropriate agencies, they will notify the Leadership Group. The Leadership Group will initiate notifications via Rave Alert, email, and/or the www.LIFE.edu website as necessary.

The Leadership Group will determine if University operations are to be suspended or delayed. If they are to be suspended or delayed, students, faculty and staff will be notified via the Emergency Notification System, which may include SMS Text, LIFE Wire, News Media, Website Banner and\or Life University’s Facebook and Twitter Pages.

▪ Campus Safety will contact the Director of Facilities to identify the potential impact on the immediate area.
▪ Campus Safety will initiate steps to secure the University, preventing entry to the main entrances under hazardous conditions.
▪ Campus Safety will continually monitor weather, news and road condition reports and maintain communication with the Leadership Group.

  • If closure of the campus is warranted, either for the entire day or until a specific time, University officials will notify the following local area television and radio stations. The University cannot guarantee that the media will disseminate the information in a timely manner:
Television Stations:Radio Stations:
Channel 2, WSB TV750 AM (WSB)
FOX 5FM 98.5
Channel 11, WXIA TVFM 97.1
CBS-Channel 46FM 97.5
WYAY 106.7 FM
  • All students, faculty and staff will be notified via the Emergency Notification Systems advising of any potentially unsafe conditions as well as current conditions. The University website will display information on its homepage.

SEEKING SHELTER

Under what circumstances may I need to seek shelter?

Hazardous material release, dangerous person/hostile intruder in the area, severe weather that makes travel or being outdoors dangerous, when there is not enough safety to evacuate, etc. Follow the recommendations disseminated via the Emergency Notification Systems and/or Building Safety Representatives.

What should I know about seeking shelter?

▪ The goal is to avoid an immediate emergency by creating barriers between yourself and the threat, while maintaining safety and communications as much as possible.
▪ In many scenarios, the best room in a building to use for seeking shelter is an interior room with as few windows as possible. The lowest portion of the building should be used during a tornado emergency.

What should I do to safely seek shelter?

In General:

▪ GO inside as quickly as possible or
▪ PROCEED to an interior room, if already indoors.
▪ CLOSE all doors and windows.
▪ LOCK all windows and close all blinds and shades if there is time.
▪ LOCK doors if possible.
▪ DO NOT use gas stoves, candles or other fire sources due to the dangers of carbon monoxide and the risk of creating a fire hazard.
▪ USE phones only for emergencies.

If the emergency is a hazardous material spill or gas leak:

▪ STAY low and away from windows.
▪ TURN OFF air conditioners and fans, if possible.
▪ IMPROVISE and use what you have on hand to seal gaps so that you create a barrier between yourself and any contamination.
▪ MAINTAIN PHONE COMMUNICATION, so you can receive emergency messages.

If the emergency is a dangerous person or hostile intruder:

▪ See CRIMINAL OR VIOLENT BEHAVIOR – p. 29

If the emergency is severe weather:

▪ See SEVERE WEATHER – p. 15

MEDICAL EMERGENCY

Medical emergencies – heart attack, fractures, etc. – may arise at any time and without warning. In each incident, the primary emergency contact is Campus Safety at (770) 426-2911; the secondary emergency contact is 911. If possible, use available people to help flag down Campus Safety and EMS as they arrive.

Campus Safety will respond with one Officer to the scene and the rest will help to meet the EMS response at the roadway and direct them to the appropriate building and room. Do not move the person in medical distress unless they are in immediate danger. Clear the room of unnecessary people to protect the privacy of the victim. Ask the victim if there is anyone that needs to be notified of the situation.

What do I do if there is a medical emergency occurring or one has occurred?

▪ NOTIFY Campus Safety at (770) 426-2911.
▪ PROVIDE your name, location, number of people injured and description of the medical emergency.
▪ REMAIN ON THE PHONE for instructions.
▪ STAY CALM and keep the injured person(s) calm as well.

ARMED ASSAILANTS AND SHOOTING INCIDENTS

If the situation should arise that someone has entered the University area and brandished or fired a weapon, the following list of actions is recommended. Please note that these situations are highly unpredictable and that the following recommendations are based on past experiences with shooting incidents on University campuses. Alternative responses may be necessary, depending on the situation.

NOTE: FIREARMS ARE NOT ALLOWED ON CAMPUS. More information on Life University’s Weapons policy is available at https://www.life.edu/campus-life-pages/campus-safety/generalsafety-information/.

If you witness an armed assailant or shooting on campus, the Avoid | Deny | Defend response is recommended:

AVOID starts with your state of mind.

▪ Pay attention to your surroundings.
▪ Have an exit plan.
▪ Move away from the source of the threat as quickly as possible.
▪ The more distance and barriers between you and the threat, the better.

DENY when getting away is difficult or maybe even impossible.

▪ Keep distance between you and the source.
▪ Create barriers to prevent or slow down a threat from getting to you.
▪ Turn the lights off.
▪ Remain hidden and quiet. Hide behind large objects and silence your phone.
▪ Use door locks if available

DEFEND because you have the right to protect yourself.

▪ If you cannot Avoid or Deny, be prepared to defend yourself.
▪ Be aggressive and committed to your actions.
▪ Do not fight fairly. THIS IS ABOUT SURVIVAL.

More information on the Avoid | Deny | Defend response to an active shooter scenario, including an instructional video, can be found on their website by clicking here.

Contact Campus Safety and 911 as soon as you are in a safe area. If you cannot talk for fear of revealing yourself to an assailant, then use the Live Safe App text feature. Make sure to turn your notification alert off and to turn the ring tones on your phone off too.

CHEMICAL OR RADIATION EXPOSURE

Hazardous chemicals are utilized on Life University’s campus in various locations. Trains, tractor trailers and contractors traveling on or near the University may carry hazardous chemicals that may threaten the environment of the University in the event of a spill.

What are hazardous materials?

Hazardous materials are chemicals, products and/or agents that can cause harm to humans or the environment when handled improperly.

What should I do if there is a spill in the area and personnel trained in Hazardous Material cleanup and appropriate spill kits are available?

▪ EVACUATE the immediate area, or the entire building if necessary. IF SAFE to do so, gather essential personal items (ID, wallet, keys, etc.)
▪ KEEP others out of the area.
▪ ASSIST others to safety.
▪ NOTIFY Campus Safety at (770) 426-2911, who will then notify the Marietta Fire Department.
▪ STAY outside the building, as decontamination may be necessary.

What information do I need to have readily available when reporting a spill?

▪ Your name and location of the incident
▪ Details of the incident including:

  • Type of incident – liquid spill, gas leak, bio-hazardous material, etc.
  • Type and quantity of hazardous material involved, if known
  • Type of exposure to personnel – skin or eye contact, inhalation, etc.
  • Extent of injuries or damage if any

NDIVIDUALS REQUIRING ASSISTANCE

What should I know as an individual requiring assistance?

It is recommended that individuals requiring assistance prepare for emergencies ahead of time:

▪ LEARN the locations of exit doors and exit stairways.
▪ PLAN an escape route.
▪ SHOW your Building Safety Representative and a co-worker or instructor how to assist you in the event of an emergency.

What should I do as an individual requiring assistance during a building evacuation?

▪ MOVE TOWARD AN EXIT and REQUEST ASSISTANCE. DO NOT USE ELEVATORS.

What should I know in order to help individuals requiring assistance?

▪ BE FAMILIAR with the people requiring assistance who are routinely in your work area.
▪ REDUCE THE RISK OF PERSONAL INJURY: Attempts to lift any immobilized persons are discouraged. DO NOT USE ELEVATORS. Wherever stairs are part of the evacuation route, the following procedures are to be applied:

▪ BLIND, BUT MOBILE PERSONS, should first be moved out of the rush of traffic and then promptly assisted to the nearest exit.

▪ DEAF, BUT MOBILE PERSONS, should be calmly advised and guided to the nearest available exit.

▪ TEMPORARILY IMMOBILIZED PERSONS, including those wearing casts and/or using canes or crutches, should be given assistance based solely upon their ability to maneuver through doorways and up/down stairs. If they cannot easily move up and down stairs, temporarily immobilized persons must be assisted in the same manner as those who are permanently impaired (see below).

▪ PERMANENTLY IMMOBILIZED PERSONS are those who have either limited or no use of legs and must rely upon crutches, wheelchairs, or walkers for transport.

What should I do to help individuals requiring assistance?

▪ Along with a partner utilize a Stair Chair located at the top of the Stair Well on the 2 story buildings, and middle floor of the multistory buildings (LVR, SHS, Commons).
▪ SUMMON HELP if you cannot assist the individual on your own.
▪ NOTIFY Campus Safety.

For immediate police, fire, or medical emergencies, call 911. When safe, notify Life University Police & Campus Safety at 770-426-2911 or campus extension 2911.

For other safety concerns, call 770-426-2911 or visit the Reporting & Response section of this website.